I think the people who work for WWE creative, moonight in the customer service department. The Friday of the week one 7 day trial period, I called and cancelled my subscription (as directed how to by their website). A few days later I noticed I still had the service. I e-mailed and asked if it was because it was still the trial period and they said yes.
Over this past weekend, I noticed I still had the service. I was going to call today anyway, but I got an e-mail saying my refund request was denied.
I called their customer service and, despite them having it in their records that I had cancelled, it took me 30 minutes on the phone to get my refund. I was bounced to a level 2 problem handler, who multiple times had to put me on hold (to speak to a supervisor) before the refund could be processed.
I was planning on purchasing the network Wrestlemania weekend anyway, but between this and all of the x-box content issues, having some second thoughts. Though, I don't think I could live with myself if I missed that magical WM moment of HHH winning the belt
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